Privacy Policy

We believe your data and your patients' data is your business, not ours. Here is a plain-English translation of how we collect, use, and fiercely protect your information.

Last updated: March 27, 2026

1. Information We Collect

We only collect the information we absolutely need to provide you with a great, reliable hospital management platform.

  • Account Basics: When you sign up, we ask for your name, email address, and hospital/clinic details.
  • Platform Data: Any patient records, appointments, or billing data you enter into iHosps is securely stored by us, but ultimately owned by you.
  • Usage Data: We automatically collect basic analytical data (like your browser type and which features you use most) to help us track down bugs and improve the app.

2. How We Use It

Your data is used strictly to make iHosps work for you. Specifically, we use it to:

  • Provide, maintain, and secure the platform.
  • Send you important account notifications (like password resets or billing alerts).
  • Respond to your support and contact requests quickly.

We will never sell your personal or patient data to anyone. Period.

3. Security

Your trust is everything to us. Since we handle sensitive healthcare data, our security is bank-level:

  • All traffic between your browser and our servers is encrypted using standard TLS/SSL.
  • Your database is logically isolated from other hospitals using strict row-level security (RLS).
  • We enforce robust role-based access control (RBAC) so your staff only sees what they are authorized to see.

4. Data Sharing & Subprocessors

To run iHosps efficiently, we use a few carefully vetted third-party services. We only share the absolute minimum data necessary for these tools to function:

  • Railway: For secure cloud hosting, computation, and database management.
  • Resend: For delivering crucial transactional emails like login codes and system notifications.
  • Cloudinary: For securely storing static assets like your hospital logo or user avatars.

5. Cookies

We use essential cookies simply to keep you logged in securely and to ensure the platform functions properly. We do not use sneaky third-party tracking cookies or advertising pixels to follow you across the internet.

6. Your Rights

It's your data. You have the right to access it, export it, update it, or delete it permanently at any time. If you decide to leave iHosps, we won't hold your data hostage—you can take it with you.

If you have any questions or concerns about this policy, please email us directly at
[email protected].